Refund Policy
Refund Policy
At Merikas Gear, your satisfaction matters. We offer a transparent and customer-friendly return and refund process.
30-Day Returns
You have 30 days from delivery to request a return.
Condition
Items must be unused, with tags, and in original packaging.
Refund Scope
Refunds apply to product price only (excluding shipping for non-quality returns).
Return Shipping
Customer pays return shipping unless item is defective or incorrect.
Return Eligibility
- Item must be in original condition (unused, unworn, with tags)
- Original packaging required
- Proof of purchase is mandatory
How to Start a Return
To request a return, contact us at:
Email: info@merikasgear.com
Damages & Issues
Inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.
Non-Returnable Items
- Final sale items (discounts over 30%)
- Custom or personalized products
Exchanges
To exchange an item, return the original product and place a new order once your return is approved.
EU 14-Day Cooling-Off Period
Customers in the European Union may cancel or return orders within 14 days without justification, provided items are unused and in original condition.
Refunds
Once your return is received and inspected, we will notify you of approval. If approved:
- Refund issued to original payment method
- Processing time: up to 10 business days
Email: info@merikasgear.com
Special Note
Merikas Gear reserves the right to determine whether a product is defective. Return authorization must be obtained before sending any item back.